Cancellations & Changes
Frequently asked questions about cancellations & changes
1
How do I cancel a booking?
How do I cancel a booking?
To cancel your booking:
1. Log in to your account
2. Go to 'My Bookings'
3. Find the booking you want to cancel
4. Click the 'Cancel' button
5. Confirm the cancellation
You'll receive a confirmation email once the cancellation is processed.
2
What's the cancellation deadline?
What's the cancellation deadline?
You must cancel at least 24 hours before your tee time to be eligible for a refund. Cancellations made after this deadline may not receive a refund.
3
Can I change my booking time?
Can I change my booking time?
Currently, you need to cancel your existing booking and create a new one for a different time. Make sure to do this before the cancellation deadline to avoid losing your payment.
4
What if I'm running late?
What if I'm running late?
If you're running late:
• Call the golf club immediately at the number listed on your confirmation
• We'll do our best to accommodate you
• Note that late arrivals may need to be rescheduled or forfeit their tee time depending on course availability
5
What happens if the weather is bad?
What happens if the weather is bad?
In case of severe weather:
• The course may close for safety reasons
• You'll be contacted to reschedule your tee time
• No cancellation fees will apply for weather-related closures
• Contact us if you have concerns about weather conditions
Still have questions?
Can't find the answer you're looking for? Our team is here to help.